Something's on fire
Instant help and Rapid Response Unit
Website down, emails stuck, hacked? A real person takes a look – from €30 per 15 min, with the price announced upfront.
Hosting · Systems house · IT servicesUgh, not working again?
Ugh, not working again?
Hier kommen die Monster.
More than hosting: hosting provider, systems house and IT service provider in one – with people who help when things get stuck. You tell us what's bugging you, we solve it: price upfront, from €30 per 15 minutes.
What does that mean in practice? You no longer call five companies when something’s stuck. You call a monster. It knows your website, your mailboxes and your printer – and tells you what it costs before it gets started.
Rather talk to a human? Book a callback
Hallo! Schön, dass du da bist.
- Price up front
- Billed in 15-minute increments
- Dedicated contact person
- Your logins belong to you
- Data protection under the GDPR
- For businesses only
What’s coming up?
Three paths – depending on where you're stuck.
You don't need to know what it's called. Just pick whatever fits right now. We'll sort out the rest.
It needs to run safely
Support & maintenance
Website maintenance, workstations, mail and security at a fixed monthly price – so nothing catches fire in the first place.
Something new
Website, moving, HostingMixer
A new website, a switch from your old provider or a completely custom solution: we plan it with you and tell you the price upfront.
Two monsters, two minutes
Look first, buy later.
Both free, both without signing up: your Website Monster checks your site from the outside, your Domain Monster sniffs out your dream domain.
Website quick check · free How fit is your website? Load time, security, availability, visibility – your monster looks from the outside and tells you in plain words what stands out. Done in 60 secondsNo sign-up, no catchResults to take with you Check website now Domain Monster · exchange Your dream domain – still available? See at once whether the name is free, know the price in round euros incl. VAT and secure the domain right away – with a 15-minute price guarantee. All common extensionsFixed renewal priceCare by the Domain Monster Check dream domain
The monster family
The right monster for every problem.
You don't need to know what it's called. You just need to know what's bugging you. Every monster has its own page – with a self-check, typical cases and a direct line.
Tip: if you don’t know which monster fits, just pick any of them. The monsters talk to each other and pass you on to the right one.
Human Monster
Take a breath. We've got this.
“All too much? Come here. We’ll sort it out together – nice and calmly.”
- Overwhelmed by tech? We’ll take over
- One person who keeps an eye on everything for you
- A regular consultation slot instead of chaos
Website Monster
Your website runs. Always.
- Website not working or slow
- New website or relaunch
- Content changes, updates, maintenance
Email Monster
Emails arrive. Spam stays out.
- Emails aren't arriving
- Spam and phishing
- Mailboxes for new employees
Moving Monster
Out with the old provider. Without the chaos.
- Complete provider switch
- Take your website, emails and domains with you
- Cancel old contracts cleanly
Security Monster
Getting hacked is so yesterday.
- Hacker attack, malware
- Close security gaps, updates
- Data protection and DPAs
Visibility Monster
Your customers find you.
- Get found on Google
- Google Business Profile
- Reviews and presence
Tech Monster
Everything in the office that beeps and plays up.
- Office IT: PCs, laptops, printers
- Software and logins
- Simplify digital workflows
AI Monster
AI that actually helps. Not just hype.
- Using AI sensibly in everyday work
- AI assistant for your website
- Texts, quotes, workflows with AI
The whole monster family
24 more monsters in six areas – from Wi-Fi to cyber security.
Prices & packages
Fixed prices for fixed tasks
Anything that can be planned well has a fixed price with us. For anything custom, there's the HostingMixer and a quote after a chat.
Billed by time
Instant help
Stuck? A real person takes a look and tells you upfront how much time they expect it to take.
30 € net per 15 min
on weekdays · at weekends €40 per 15 min
One-off
Monster-Check website & email
We check your website and email on 25 points – with a report and a 30-minute call.
150 € net, one-off
credited if you place an order
Monthly
Website maintenance
We keep your website up to date and secure – you let us know when something should change.
from €40 net per month
three tiers: €40 · €80 · €150
Monthly
Workstation support
PC or laptop, updates and everyday questions – one dedicated contact person for your team.
from €30 net per workstation per month
Monthly
Monster hours bundle
A fixed number of hours every month for whatever comes up – predictable instead of one-off invoices.
from €220 net per month
2 hrs €220 · 5 hrs €530 · 10 hrs €1.000
One-off
Mail package
Mailboxes, forwarding and sender verification (SPF, DKIM, DMARC) set up properly so your emails arrive.
from €100 net, one-off
Setup
All prices →
All prices net plus VAT – for businesses only.
How it works
From “ugh” to “up and running” in three steps
01
You tell us what's bugging you
In your own words. Via form, email or a callback appointment. A screenshot helps, but isn't a must.
02
You get a price
The right monster takes a look and tells you the solution and the cost before anything starts.
03
We solve it
Done. And we'll explain in two sentences what was going on – so it doesn't happen again.
More than hosting
Hosting provider, systems house and IT service provider in one
A crew that plans, builds, runs things and sticks with it – with people who help when things get stuck. You don't need to know who does what. We sort that out.
Hosting providerWebsite, email and servers with a big provider or on monster servers – whichever fits better. Systems houseNetwork, servers, workstations and security: we plan, set up and provide ongoing support. IT service providerDevices, software, Microsoft 365 and office IT from a single source. ConsultantA roadmap, a second opinion on quotes and honest recommendations – before you spend any money. ProjectsNew website, new software, a move: we're in charge until it's up and running – with a status update every week. Partner networkExperts from your region who work with us and keep the same promises. Currently being built – join in.In the making
The monster promises
We won’t leave you hanging.
No ticket ping-pong, no vanishing acts, no services that exist only on paper. We put that in writing.
All six promises- No monster simply vanishes. Cover is always arranged.
- Clear question, clear answer. If we don't know something, we say so.
- Your logins belong to you. If you leave, you take everything with you.
Monster Magazine
Tech in plain English
E-invoicing, security, AI and more – explained clearly, without panic.
Behind the monsters4 min.
Why Hostingmonster is different – not better
We're not better than others. We do it differently: a human instead of a hotline, plain English instead of tech jargon, price before work. And we're not a fit for everyone.
from the Human Monster
Behind the monsters3 min.
Why Hostingmonster? Because everyone knows the frustration of tech.
Hold music, ticket numbers, tech jargon – and in the end it still doesn’t work. Why we founded Hostingmonster and what we do differently.
from the Human Monster
Office & everyday life2 min.
The 5 most common tech mishaps in a business – and what you can do right away
Website down, emails in spam, certificate expired: almost every business runs into these mishaps. Here’s how to recognise them and how to help yourself in the first few minutes.
from the Tech Monster
Quick question
What most people ask us
I know absolutely nothing about tech. Am I in the right place?
That's exactly why we're here. You describe what's bothering you – we translate, solve it and explain the result in two sentences.
Aren’t you just a hosting provider?
No. We're a hosting provider, systems house and IT service provider in one – more like a broker with our own workshop: we find the best solution at the best price, with big providers or on our own servers, and then take care of it.
What does it cost?
Fixed prices for fixed tasks, and a quote after a chat for everything else. You'll find the fixed prices under Prices & packages; anything custom you put together in the HostingMixer. We bill instant help in 15-minute steps – and tell you the price before we get started.
Call a monster
What’s bugging you?
No form, no tech jargon: just tell us in the chat. A real person then gets back to you with an assessment and a price – before anything happens.