The Telephone MonsterFamilyOffice & tech

Reachable.
Always the right connection.

A call nobody answers is often an order that ends up elsewhere. Old phone systems, lost call forwarding and announcements from another decade cost you customers – very quietly. The Telephone Monster makes sure calls arrive where someone can pick up: in the office, at home or on a mobile. And if you switch provider, your number comes along.

Ringing into the void? I'll make sure calls end up where someone picks up.”
Start the self-check →Call directly
What's in it for you

What you get when the Telephone Monster takes over

Nothing gets lost

Hunt groups, forwarding and voicemail set up so that every call has somewhere to go.

Office in your pocket

Your company number on your mobile or laptop – when working from home and on the go.

Announcements that fit

Greeting, opening hours, hold queue – friendly, up to date and on schedule.

Your number moves with you

When you switch provider, we take your phone numbers with you – planned, with no dead zone.

Experience

The reachability check

How easily can your customers reach you? Five quick questions.

Let’s go! Just click honestly.

Question 1 of 5

How often are calls lost because nobody picks up?

How it typically goes

Annoyed before. Relaxed after.

The practice

BeforeIn the morning, at prescription time, the line was constantly busy and patients complained.
AfterA ring group with hold queue and announcement, callback requests via voicemail – the phone still rings, but nothing gets lost.

The trades business

BeforeEveryone out on building sites, the office phone rang with no one to answer.
AfterThe company number as an app on work phones, time-based routing by working hours, voicemail sends messages by email.

The office on the move

BeforeNew location, old phone system, worries about the well-known number.
AfterPhone numbers taken along to the new provider, cloud telephony set up, switchover on a Friday afternoon.

Typical everyday situations, for illustration – not customer quotes.

What the monster can do

Here's what your monster takes care of:

Everything can be booked individually as one-off help – or ongoing in your HostingMix. Price always upfront.

Call nowMix in the HostingMixer
  • Set up a cloud phone system
  • Call forwarding and hunt groups
  • Announcements and hold queue
  • Keep your phone numbers
  • Phone on mobile and PC
  • Devices and headsets
Products

The Telephone Monster as a package

Fixed packages with a clear scope. You get the price after a free chat – nothing happens before that.

Reachability check

We look at how calls are handled at your place today – and where they get lost.

  • Call paths and times mapped out
  • Contracts and phone numbers at a glance
  • Recommendation in plain language
Price after a chatnet, fixed before we startRequests

Cloud telephony

A cloud phone system, set up for your team – in the office, working from home and on the go.

  • Hunt groups, time-based routing and voicemail
  • Apps for mobile and PC
  • Introduction for the team
Price after a chatnet, fixed before we startRequests

Announcement package

Greeting, opening hours and hold queue – clearly worded and recorded.

  • Scripts for your announcements
  • Schedules for public holidays and time off
  • Upload and test
Price after a chatnet, fixed before we startRequests

Number porting

Your phone numbers move to the new provider – planned, with no dead zone.

  • Applying for and overseeing number porting
  • Switchover on the agreed date
  • Keeping track of cancelling the old contracts
Price after a chatnet, fixed before we startRequests

All prices net plus VAT, for businesses and the self-employed only. Individual services are also available without a package.

Questions

What most people want to know

Do I have to change my phone number?

No. In Germany, phone numbers can be taken to a new provider. We plan it so that the switchover happens at a quiet time.

Do I need new phones?

Not necessarily. Apps on your mobile and PC or a headset are often enough. We check whether your existing devices will keep working.

Do emergency calls work with cloud telephony?

Yes, but the location has to be stored correctly. We take care of that during setup and explain what to watch out for when working from home.

What does it cost?

Setup and migration get a fixed price after a free conversation. You'll see the phone provider's running costs in advance.

Direct line

Call the Telephone Monster.

Just tell the monster in the chat. Your self-check result is sent along automatically. A real person gets in touch with an assessment and a price.

The monster family

Anything else getting on your nerves?

View the whole monster family by area