The owner
BeforeSix service providers, each had some password or other, none felt responsible.
AfterOne dedicated contact, logins in a vault, the list of people in the know shrunk to two names.
The VIP MonsterFamilyPeople & special casesDiscreet and personal.
Discreet and personal.
Shhh.
Some people don't want to be on reference lists, don't want to pop up in newsletters and don't want to explain to anyone who helps them with their tech. Totally fine. The VIP Monster works quietly: one dedicated person, a non-disclosure agreement, as little data as necessary – and help even when others have clocked off, if that's what we've agreed.
Nobody needs to know that we work for you. I know – and I keep quiet.”
What's in it for you
What you get when the VIP Monster takes over
Stay invisible
We never mention you anywhere – not as a reference, not in the blog, not in conversations with other customers.
Confidentiality in writing
If you wish, we'll sign a non-disclosure agreement (NDA) before the first conversation.
One dedicated person
One personal contact and a permanent stand-in. No hotline, no being passed around.
Minimal and encrypted
We only store what we really need and communicate via encrypted channels that suit you.
Experience
The discretion check
How confidential is your tech today? Five questions, one honest assessment.
Let’s go! Just click honestly.
Question 1 of 5
How many people at your service providers know your logins?
How it typically goes
Annoyed before. Relaxed after.
The law firm
BeforeClients asked about confidentiality – yet the IT service provider listed the firm as a reference.
AfterA contract with confidentiality, no mention as a reference, communication via encrypted channels.
The entrepreneur
BeforeProblems usually cropped up in the evening or at the weekend – exactly when no one could be reached.
AfterAgreed availability with clear times and one dedicated person on the other end.
Typical everyday situations, for illustration – not customer quotes.
What the monster can do
Here's what your monster takes care of:
Everything can be booked individually as one-off help – or ongoing in your HostingMix. Price always upfront.
- Dedicated personal contact
- Non-disclosure agreement (NDA)
- Never named as a reference
- Data-minimising support
- Encrypted communication
- Availability by arrangement
Products
The VIP Monster as a package
Fixed packages with a clear scope. You get the price after a free chat – nothing happens before that.
VIP initial consultation
A confidential conversation – with a signed non-disclosure agreement in advance if you wish.
- NDA before the conversation, if you like
- Clarifying what you need and what you don't
- No mention in newsletters or references
Price after a chatnet, fixed before we startRequests
VIP support
One dedicated person looks after your tech – quietly, thoroughly and with a stand-in.
- Personal contact plus a fixed deputy
- Logins in an encrypted vault
- Check-ins at the pace you want
Price after a chatnet, fixed before we startRequests
Available by arrangement
Help outside office hours too – with clearly agreed times and channels.
- Agreed time slots, including evenings and weekends
- Dedicated channel for urgent cases
- A clear rule on what counts as urgent
Price after a chatnet, fixed before we startRequests
Discretion check
We look at who currently has access to your tech and your data – and tidy it up.
- List of everyone in the know and all logins
- Recommendation: what stays, what goes
- Implementation together with the Lost Monster
Price after a chatnet, fixed before we startRequests
All prices net plus VAT, for businesses and the self-employed only. Individual services are also available without a package.
Questions
What most people want to know
Do you name me as a customer anywhere?
No. With the VIP Monster, you're never named – not as a reference, not on the blog, not in conversations with others. We'll put that in the contract too if you like.
Are you available around the clock?
Not across the board. We agree fixed times and channels for urgent cases with you – evenings or weekends too. What's agreed is what counts.
What data do you need from me?
As little as possible: how we can reach you and what's legally required for the invoice. Everything else only if it's needed for the job.
Do I have to use the chat here?
No. If you don't want to leave anything in writing, just call and say “VIP Monster”. We'll sort out the rest on the phone.
What does it cost?
That depends on the scope and the agreed availability. After a confidential conversation you'll get a fixed price.
Direct line
Call the VIP Monster.
Just tell the monster in the chat. Your self-check result is sent along automatically. A real person gets in touch with an assessment and a price.
The monster family
Anything else getting on your nerves?
Human MonsterTake a breath. We've got this.Rainbow MonsterOpenly visible. Safely on board.Website MonsterYour website runs. Always.Email MonsterEmails arrive. Spam stays out.Moving MonsterOut with the old provider. Without the chaos.Security MonsterGetting hacked is so yesterday.Visibility MonsterYour customers find you.Tech MonsterEverything in the office that beeps and plays up.AI MonsterAI that actually helps. Not just hype.Is your monster missing?Wish for one