Behind the monsters
Why Hostingmonster? Because everyone knows the frustration of tech.
Hold music, ticket numbers, tech jargon – and in the end it still doesn’t work. Why we founded Hostingmonster and what we do differently.
From the Human Monster
3 min read
Human Monster says: “Just tell us what's bugging you.”
You know the feeling. The website won't load, emails aren't arriving, and somewhere a message is flashing that sounds like a threat. You call your provider. Hold queue. Music. “Your call is important to us.” After 20 minutes you get a ticket number and the advice to clear your cache. Which cache? And why is it your job anyway?
That's exactly where we come in. Not with storage space, not with servers, not with package names like “Pro”, “Plus” and “Ultra”. But at the moment when you simply want things to work.
We’re not a hosting company. We’re the monsters who help you.
Hosting is available on every street corner. What's rare is someone who listens, translates and takes care of things. That's why, although we're called Hostingmonster, we mainly sell one thing – solutions and peace of mind. You tell us in your own words what's bugging you. We find out what's causing it, solve it and explain the result in two sentences. Without the tech jargon. And with the price upfront.
Each of our monsters stands for a topic that causes headaches in everyday work: website, email, moving providers, security, visibility on Google, office tech, AI, GDPR and quite a bit more. You don’t need to know what your problem is called. Just pick the monster that fits best – we’ll sort out the rest.
We can’t make everything better. But we understand you.
To be honest: even our servers go down sometimes, and we can't force Google to put you in position 1 either. What we promise is something different:
- A person instead of a hold queue. You have a dedicated contact who knows your tech.
- Plain English instead of jargon. When we explain something, you'll understand it the first time.
- Price before work. First we tell you how much effort we expect. Only once you say yes do we get started.
- Honesty. If we're not the right fit, we'll tell you – and recommend someone who suits you better.
Tech can be fun too
Why monsters? Because tech doesn’t have to be grey and threatening. Our monsters are a little cheeky, very helpful and not scary at all. They stand for a simple idea: more fun, less frustration. Anyone who no longer dreads the next update makes better decisions – and has time for the actual business again.
Independent: we look for the best solution for you
We work like a good broker. That means: we’re not tied to any one provider and don’t have to sell you anything that doesn’t fit. Depending on what you need, we work
- with your existing tech – no matter which provider it’s with today,
- with our own infrastructure, if that’s the best choice for you,
- or with suitable providers on the market, which we compare and set up for you.
That's why we don't do rigid packages. In the HostingMixer you slide together what you need and see a rough estimate. You get the exact price after a free chat – fair and transparent.
And why don’t we take on everyone?
Because looking after people takes time. We want to be truly there for every single customer. That’s why we work exclusively for businesses, freelancers, practices and associations – and sometimes say no when it isn’t a good fit. That sounds strict, but it’s good for you: you get attention instead of mass processing.
If you like the sound of that, let’s talk. Tell us what’s bugging you. The monsters are listening.
Human Monster helps – no rush
Take a breath. We've got this.
Don't want to do this alone? Tell us what's going on. First you get an assessment with a price, then you decide.